Managing Volunteers

  • Organisational needs in involving diverse volunteers
  • Planning recruitment
  • Effective recruitment
  • Volunteers motivation
  • Managing and supervising volunteers
  • Assertive management
  • Dealing with difficult situations
  • Valuing and developing volunteers
  • Legal considerations
  • Action planning

‘I thought Moyra had a vast knowledge of the subject area and this was put across very clearly and positively with good examples to tell all participants about. Excellent job!’ DM